Thank you for taking the time to share your review of the Jewish tour package you recently took. I am sorry to hear that the tour did not meet your expectations. It is unfortunate to hear about the confusion surrounding the bus and meeting points, as well as the lack of information provided regarding the entrance fees. Clear communication and attention to detail are essential for a successful tour. Regarding your comments about the political situation in Israel, it is understandable that different tour companies may have different approaches to discussing this topic. However, it is important for all guides to present accurate and unbiased information to their clients, regardless of their personal beliefs. Overall, it seems that the tour guide you had was knowledgeable about Jewish history and did a good job of making the tour predominantly Jewish-focused, but there were some issues with communication and attention to detail that detracted from the overall experience. Thank you again for sharing your thoughts, and I hope that your future travels will be more enjoyable.

thansl for sharing your immense satisdfction of your giude Yosef.It is clear you came away with a memorable and enlightening tour experience to cherish always. Much appreciate such sincere sentiments and recommendation for the service provided by Bein Harim tourism.

Dear 68rufusa, We are sorry to learn about this experience you went through. Our tours go through the most popular and visited sites and therefore require a considerable amount of walking. You can find the tour itinerary on the website and see the number of sites visited. It is not possible to visit all of these sites by vehicle. In the tour description, you can also find a note mentioning "This tour includes a reasonable amount of walking; comfortable walking shoes are recommended". We cannot consider all of our customer's needs and conditions, therefore we try to bring to mind all of the details that we think are crucial for our customers to decide for themselves whether our products are suitable for them. If you know you have a limitation of some kind, it is best if consult with our office to figure out whether this tour is appropriate for you or not. Also, the temperature in the Israeli summer can get really high and that is something you have to consider as well while booking a tour. Plus, it is also mentioned that the tour doesn't include food and drinks. We provide a private tour service, where you can decide on the itinerary, pickup time and location and build a custom tour for your needs and convenience. Again, we are sorry that you went through these difficulties and can understand your situation. You did mention enjoying your guide. Considering all this, we honestly don't believe that we deserve this 1-star rating. Take care!

Thanks so much for this kind review complimenting our guide Aaron. He sure is worthy of such feedback ;for his efforts, knowledge and tour management.We are very happy to read you came away with a memorable tour experience.

Thanks for this complimentary feedback of our tour service ,We are happy to read it was a great experience for you. Pity no mention of the guides name, to get recogntion for his efforts.

Thanks for this review sharing your satisfcation with the guided tour by Joseph. We are happy you have come away with a fun and informative tour experience.It is clear he is worthy of such acknowledgement for the great job he doesmaanging his tour group.We apprecaite your sincere review and hope to seeeyou travel with us again soon.

Thanks very much for this 5 star review of your tour guided by Joseph.We are pleased to read you have come away satisfied and with a memorable tour experience. He is worthy of your feedback for the great tour he provides his travelers,informative commentary and a sense of humor with a pleasant manner Bein Harim appreciates your sincere post for others to read.

Dear lgcg98, Bein Harim is happy to read that you enjoyed the tour with Ben. He is worth of your praise and feedback for the professional job he does with his travelers. Thanks for your special mention of him. Coming away enlightened and with a memorable tour experience is the highest compliment our company can get. Thanks. Come back soon, there is lots more to explore! Sincerely, Bein Harim Tourism Services team

Dear Marc, Bein Harim is regretful that you were essentially NOT satisfied with the getting to and from your tour. We take such feedback seriously and therefore provide detailed answers and insight. We contend with major transport matters and logistics daily, through a complex system, however. We are certainly pleased you were satisfied with the main and central part of the tour: its itinerary locations, guide and guiding. Thanks too for the mention of the audio operation, it is presently being investigated. Due to the rising volumes of guests in our groups, and whom we only see for a day, we are checking options where we get the earphones back. This is huge daily maintenance and operational challenging procedure. But thanks for giving it a suggestion. There is a law that amplification equipment may NOT be used at public locations therefore the guide cannot simply use a loudspeaker at any stop. We sure hope you will give us another chance one day to offer an experience of the high standard, as we have earned on this platform. Sincerely, Bein Harim Tourism Service team

Dear Hance Bein Harim thanks you SO much for this warm worded recommendation of our tours, especially of your tourgided by Sivan.. We sure look forwrd to see you travelling with us again soon.