The LC
4
De 16:00 à 20:00
Lundi
16:00 - 20:00
Mardi
16:00 - 20:00
Mercredi
16:00 - 20:00
Jeudi
16:00 - 20:00
Vendredi
16:00 - 20:00
Samedi
09:00 - 20:00
Dimanche
09:00 - 20:00
Plein écran
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En savoir plus sur la modération de nos avis.
4.0
1 799 avis
Excellent
1 042
Très bon
422
Moyen
152
Médiocre
99
Horrible
84
LA99
Pencoed, UK1 contribution
mars 2024 • En famille
Travelled here today as 2 adults and 2 young children and had a great time!
Check in at the main desk was a bit slow with eager children desperate to get in but once we were through, it was fab.
There was plenty to do for the children - they loved the smaller slides, the wave machine and the lazy river and had an excellent time.
I was surprised by how clean the changing rooms were. No bad smalls and changing cubicles were great (if a tad small). There was a woman going round cleaning up and her efforts were very much appreciated.
We usually go to the pool in Cardiff but think we’re converted to the LC now!
Check in at the main desk was a bit slow with eager children desperate to get in but once we were through, it was fab.
There was plenty to do for the children - they loved the smaller slides, the wave machine and the lazy river and had an excellent time.
I was surprised by how clean the changing rooms were. No bad smalls and changing cubicles were great (if a tad small). There was a woman going round cleaning up and her efforts were very much appreciated.
We usually go to the pool in Cardiff but think we’re converted to the LC now!
Écrit le 17 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
WelshNPr0ud
Rhondda-Cynon-Taff29 contributions
mars 2024 • En famille
We had a great time at LC! First we went swimming and there were plenty of lockers and changing space. We went at a peak time but it did not feel crowded or busy which was great. The pool was nice and warm and we loved the wave machine and slides. Fantastic staff at the reception who were really helpful. My 2 children also did the climbing session and then when to the play centre and they thoroughly enjoyed it. The cafe is quite expensive but overall the cost to swim, climb and play was very reasonable. Would highly recommend.
Écrit le 10 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
jadug59
7 contributions
févr. 2024 • En solo
LC Spa area was very dirty. Treatment rooms were also very dirty.
My appointment was fairly early that morning, so would have expected everything to be fresh and clean. However this was not the case.
The blanket on the treatments bed was old and looked like it hadn't been washed for some time. I had to brush debris ofc it before i could sit on it! I imagine that this was the detritus from all the people who used the bed the day before. The floor was dirty, as was the small rug tp the side of the bed. No clean towels to cover tge treatment bed, work surfaces within the treatment room thick with dust.
It is not unreasonable to expect treatment beds to be covered with fresh clean towels which should be changed after every client . Sadly, this was not the case in the LC Spa.
I booked a reflexology treatment (which was fine) and was able to keep my clothes on, but had I booked a treatment that required me to lay unclothed in that environment I would not have continued with the treatment
Given the intimacy of some treatments offered, the spa hygiene is questionable
My appointment was fairly early that morning, so would have expected everything to be fresh and clean. However this was not the case.
The blanket on the treatments bed was old and looked like it hadn't been washed for some time. I had to brush debris ofc it before i could sit on it! I imagine that this was the detritus from all the people who used the bed the day before. The floor was dirty, as was the small rug tp the side of the bed. No clean towels to cover tge treatment bed, work surfaces within the treatment room thick with dust.
It is not unreasonable to expect treatment beds to be covered with fresh clean towels which should be changed after every client . Sadly, this was not the case in the LC Spa.
I booked a reflexology treatment (which was fine) and was able to keep my clothes on, but had I booked a treatment that required me to lay unclothed in that environment I would not have continued with the treatment
Given the intimacy of some treatments offered, the spa hygiene is questionable
Écrit le 22 février 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Junior2k
Cwmbran, UK15 contributions
janv. 2024 • En famille
Took my son to the waterpark, which I have to say was excellent and what was nice to see was that the place was very clean and tidy and seemed like it was being looked after. I booked the Climbing wall and the Softplay for after the swimming. My only grumble if I'm honest was having to pay for an adult in the softplay. I also didnt know they had a softplay or climbing wall there when I booked the swimming online as we've not been before and after booking received an email offering to add on the Climbing wall and softplay. However I had to pay the booking fee again, I wasn't able to amend the original booking. So just be careful when you book save you paying the booking fee of £1.50 twice.
Écrit le 24 janvier 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thanks for your review, I will pass this on to the team at the LC and your suggestion about being able to amend your booking after you check out. We hope to see you again at the centre soon.
Écrit le 6 février 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Sid L
3 contributions
avr. 2023 • En famille
Fantastic for family fun went there was busy but rotation very good waves fun kids loved the slides
Écrit le 30 novembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thanks so much for leaving us a review, great to hear enjoyed family fun with us
Écrit le 18 janvier 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
dominic H
1 contribution
déc. 2022 • En famille
It was really good about the facilities that you guys has in the LC and then this is how I would come back because you guys have really good communication skills and respect for you customers when we come and visit you and the pool was nice and clean and the temperature was at the right time.
Écrit le 21 novembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thanks so much for a lovely review and for recommending us to others with your 5* rating
Écrit le 18 janvier 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
mirela r
1 contribution
nov. 2023 • En famille
Booked play area for little one, went there and place was busy and messy,couldn't really pass through with the push chair.
Mats around we're wet.
Really disappointed for the price.
Staff also been not informed when ai did asked about any other attractions in for toddlers.
Mats around we're wet.
Really disappointed for the price.
Staff also been not informed when ai did asked about any other attractions in for toddlers.
Écrit le 4 novembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thank you so much for leaving us a review, we do really appreciate all feedback, I have passed your comments to the relevant manager to investigate fully.
Écrit le 18 janvier 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Simon W
1 contribution
nov. 2023 • En famille
Arrived 15 mins late due to traffic which was not forecast, asked would it be possible to add or put our time back by 15 minutes or add onto and pay the difference!
The receptionist could not of been less interested and eager to tell me no and get rid of me, as I walked away she was more interested in confirming her impending break and getting a chat on with her colleague!
Politeness having travelled for 1.25hrs to get there was little to ask!!
The receptionist could not of been less interested and eager to tell me no and get rid of me, as I walked away she was more interested in confirming her impending break and getting a chat on with her colleague!
Politeness having travelled for 1.25hrs to get there was little to ask!!
Écrit le 3 novembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thanks for your feedback, we would like to understand a little bit more about your visit - could you please drop us an email on sasha.griffiths-jones@freedom-leisure.co.uk.
Many Thanks, Lyndsey
Écrit le 7 novembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Seaside18136077174
1 contribution
oct. 2023 • En famille
Excellent play are for my son and he also goes swimming on a Thursday.
Friendly staff and very helpful.
Friendly staff and very helpful.
Écrit le 23 octobre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thanks for your 5* rating and for recommending us to others
Écrit le 18 janvier 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Paryn L
Royaume-Uni10 contributions
juin 2023 • Entre amis
This review is about their administrative processes. Was told in May 2023 not to cancel a membership direct debit as they would not take money and cancel it. They lied and took out money(£90) - still no refund.
Écrit le 19 octobre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Please contact us on lcswansea.enquiries@freedom-leisure.co.uk so we can look into this further for you.
Écrit le 18 janvier 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Suneeta Bulsara
Leicester, UK3 contributions
Is this suitable for a 7 month year old?
Harri D
1 contribution
yes the small pool is but dont really allow them in the play area
hannah J
Swansea, UK17 contributions
Is there anywhere to put the pushchair whilst I take my son swimming?
Aled D
Cardiff, UK2 contributions
Hi, i saw there were pushchairs left to one side on the corridor in, so i presume that's where parents left them. Hope that helps. (sorry been a while since we've needed pushchairs) Aled
Kyara-rai D
2 contributions
Are you currently open ? Booked to come to Swansea in October would love to visit
LC Swansea
Swansea, UK6 contributions
We will hopefully be announcing our reopening date soon! :)
Flyer250159
Milford Haven, UK
Hi is this walking distance to the train station ? Hoping to travel up in the holidays as dont drive thanks
Michelle T
Aberdare, UK13 contributions
I would say that it's around two miles from the train station, but the station has a taxi rank just outside. Hope this helps.
Do the LC offer swimming aids for children example floating vests armbands.
Aberystwyth1
Carmarthen, UK56 contributions
I’m sorry l can’t answer that question as we didn’t require them But lm sure a call to them will solve it for you they were very helpful.
Hello, How long are the queues to get in on a typical Sunday afternoon? Thank you!
Pahaps
Exeter, UK13 contributions
We didn't have any problem going in. You can book ahead too.
nicole2k11
1 contribution
Does anyone know if i can take in my baby ring so he can sit in?
Alex A
Torpoint, UK123 contributions
Definitely saw other families with them in the smaller pool, not sure about the wave pool though.
Lynne P
Swansea, UK
How many children per adult are you allowed to take? (aged nearly 6 and 7)
LC Swansea
Swansea, UK6 contributions
One adult would be fine for these ages, our adult to child ratio is:
Children aged 3 and under - 1 adult to 1 child
Children aged 4-7 - 1 adult to 2 children
Children aged 8 and above - can go in the pool unaccompanied
I hope this helps, Lyndsey.
Rowena1506
Burnley, UK
Is there a separate baby pool where the waves don't come on? Also can we bring our baby float to use for our 1 year old? Thanks
LC Swansea
Swansea, UK6 contributions
Thanks for your enquiry - our wave machine comes on every 20 minutes but there is a separate lagoon pool where the waves do not affect and also an interactive shallow water area which is also not affected. Yes you can bring in the baby float. I hope this helps, Lyndsey.
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Questions fréquentes sur The LC
- Voici les horaires d'ouverture de The LC :
- lun - ven 16:00 - 20:00
- sam - dim 09:00 - 20:00
- Hôtels près de The LC :
- (0.17 Km) Travelodge Swansea Central
- (0.15 Km) A Space in the City - Swansea
- (0.22 Km) Premier Inn Swansea City Centre Hotel
- (0.27 Km) Morgans Hotel
- (0.29 Km) The Georgian Swansea
- Restaurants près de The LC :
- (0.12 Km) Gigi Gao's Favourite Authentic Chinese
- (0.11 Km) The Swigg
- (0.11 Km) El Fuego
- (0.26 Km) Founders & Co. Swansea
- (0.16 Km) Coffee Fresco