Even though the apartment was spacious, and it was easy to get to and from Basel City center, we have few negative remarks about this place. First: it is a noisy place. The noise from the tram and the traffic is considerable. Secondly: we were three adults, and asked for an extra key, and we were promised one, but after a week, no key appeared. Other problems: water for dishwasher was turned off with a valve underneath The bin cabinet, which we found out and fixed ourselves. We thought there should have been much more equipment there, for instance a cloth to clean surfaces with and not just a single sponge, a water jug, some more glasses and cutlery, oven mitt etc. The flat has really ugly plastic flowers, and there are some dark areas of the main room that really should have had more lights. And it didn’t help that the lights under the kitchen cabinet never worked. We got information about the BaselCard on the day of arrival. There is a big sign for “the black key” for the garbage” but there is no key here. After a week, we never learned where the garbage collection is, or how to recycle. It was nice with a working kitchen, but we expected that more of the basic stuff , like salt and pepper , could have either been provided or left behind by previous visitors. We only had contact with the owner via email, and it felt very sparse and not very welcoming.And I had questions that never were answered. The TV is “digital” which means there are no regular channels, but you have to use your own account for a streaming service, if you have one, to watch anything. We were three adults staying here for a week, but with only one key, it was a hassle. It would be better for a family with kids that always go out together. I would not stay here again.…
Booked 2 apartments in March 22. Asked too have them together as family in both rooms, which was acknowlwdged on the booking.com paperwork, however when we arrived were not even in the same block, but had one apartment in each building, so not a good start! However, my wife and i had the apartment in the block at the back of the property, which was great as very quiet.So things were improving. The apartment itself was super. Spacious, clean, 1 shower room and another toilet area. The window ventilation was plentiful with double access to the balcony, and power blinds that were versatile and able to allow degrees of privacy and openness.The open plan living room/ diner and kitchen was light and spacious. All tools for daily living were available, be it glasses, frying pans or iron and board. Within 300 mtrs were a number of restaurants, Japanese, swiss and gourmet. Recommend the Bijou. Good quality food at a good price. Migros 400mtrs away. And tram line to centre of Basel and other destinations only 100 MTRS away at Binningen Schloss. It was ideal. Not too close to the city centre but only minutes away. Highly recommended.…
Find another place to stay. It was horrible and the owner is completely unprofessional. I cannot say everything so assume it is bad ending in tears and a loss of money. With other places to choose, choose another.
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