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Croft Country Park

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Croft Country Park, Reynalton SA68 0PE Pays de Galles
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Voyageur (44)
Salle à manger (3)
Centre d'affaires et salles de réception (2)
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Infos pratiques

Emplacement
Service
Rapport qualité / prix
Bon à savoir
CATÉGORIE D'HÔTEL
Langues parlées
Anglais
Équipements de l'établissement
Parking gratuit
Wi-Fi
Piscine
Centre de remise en forme/Salle de sport
Bar/lounge
Salle de jeux
Aire de jeux pour les enfants
Animaux domestiques autorisés (Chien/Animaux de compagnie)
Piscine intérieure
Piscine chauffée
Piscine d'eau salée
Vestiaires du spa/centre de remise en forme
Cours de remise en forme
Entraîneur personnel
Restaurant
Menus pour les enfants
Salle à manger extérieure
Vin/champagne
Salles de conférence
Salles de réunion
Soins du visage
Massage corporel complet
Massage des mains
Massage de la tête
Services de maquillage
Manucure
Massage
Massage du cou
Pédicure
Services d'épilation
Blanchisserie en libre-service
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Emplacement

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Croft Country Park, Reynalton SA68 0PE Pays de Galles
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Lou a écrit un avis (sept. 2020)
1 contribution1 vote utile
Booked the holiday for 4 nights through hoseasons. What a disaster!!! Informed by welsh government lockdown in our postcode area ( not where we were residing at that time) would be in lockdown day after arrival at 6pm. Informed when booking made and money taken rudely by staff that they checked postcode on booking and they will not allow us to holiday with them. At this point I had already arranged oxygen for my little boy to be delivered to the park and other arrangements. I asked why as we weren’t in the lockdown area at the time and there was no lockdown in our home address until the following day. Was met with disgusting attitude stating that they don’t care and they have the right to refuse anyone they want to. I explained it was unlawful what they were doing to be met with further abuse.they don’t like being told that they are in the wrong and have extremely poor customer service. We were only informed they were cancelling the booking whilst we were half way there with twin babies in the car. Completely unacceptable and reduced me to tears in the end. Would avoid this place at all costs and the owners and staff should resign from hospitality. Shocking and utter disgrace to treat good customers in such a manner! Hoseasons agreed unacceptable and apologised for their behaviour and will look into it.
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Date du séjour : septembre 2020Type de voyage : A voyagé en famille
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M J a écrit un avis (déc. 2019)
1 contribution2 votes utiles
Think twice about purchasing a caravan here!!! A few years in now and it’s such a mistake! The customer service from the owners is shocking. Basically they are seldom wrong. We have raised a few complaints over the past few years but none of them have been resolved satisfactory. Just a few: 1,A big selling point was free WiFi around the park - doesn’t work! 2,Hand over nothing was explained tidy and the first six months we didn’t have a smoke alarm! 3, No water or very low pressure, resolve after 2 seasons of complaining. 4,Grass areas are always water logged due to poor drainage. 5,Roads and pathways are all cracked causing so many trip hazards. 6, The children’s park is so poor, recently did the upgrade that we were told about when purchasing but still very basic. 7,The Charlie’s venue really is not aimed at caravan owners and more of a restaurant to bring guest in externally to use. It’s really not that welcoming on times you go down there and it is what it is a restaurant not a place where you can go there with friends on site and have a good chat. 8, Late sending the billing paperwork out so classed as a late payment! 9. Fees are about £4300 per year but I reality it’s not worth it in comparison to other sites in the area. 10, No warnings of any kind issued to us as customers but we have complained on a few occasions. But after a recent email complaint we emailed in this weekend I got a call late at around 11pm and was told, get you van of we don’t want you! This is after us spending £45k 3 years ago on a van that we now have to try and either relocate or sell at a loss! So if you haven’t purchased yet think twice If your are a customer and thinking about complaining think again as they don’t like it and will simply tell you to get off!!
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Date du séjour : novembre 2019Type de voyage : A voyagé en famille
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mapsea5 a écrit un avis (oct. 2019)
Lowestoft, Royaume-Uni9 contributions1 vote utile
This is the worst caravan and site that I have ever stayed in with over 30 years of regular caravan holidays. The caravan was not at all like the photos of the caravan we booked. It was more basic, smaller ,lacking many advertised features, old and worn. The mattresses were impossible to sleep on being extremely thin and all the springs digging in. We all came home very tired and in pain. When we raised the matter with the staff after the first night they offered no help, were rude and sarcastic. I would strongly recommend against staying here
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Date du séjour : septembre 2019
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ADRESSE
Royaume-UniPays de GallesPembrokeshireReynalton
NOMBRE DE CHAMBRES
6
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Questions fréquentes sur Croft Country Park
Pouvez-vous citer quelques services disponibles dans Croft Country Park ?
Parmi les services les plus populaires, il y a piscine intérieure, restaurant et salon.
Quelles options de boisson et nourriture sont disponibles à Croft Country Park ?
Les clients peuvent profiter de restaurant, salon et salon extérieur pendant leur séjour.
Peut-on se garer chez Croft Country Park ?
Oui, parking gratuit est à la disposition des clients.
Y a-t-il de quoi faire de l'exercice dans Croft Country Park ?
Oui, les clients ont accès à piscine intérieure, centre de fitness et cours de remise en forme pendant leur séjour.
Les animaux sont-ils autorisés dans Croft Country Park ?
Oui, les animaux sont généralement autorisés, mais il vaut mieux appeler avant pour confirmer.
Croft Country Park propose-t-il des services d'affaires ?
Oui, les clients ont accès à salles de réunion et salles de conférence pendant leur séjour.