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The Fern Residency, Mumbai

Voyageur (206)
Chambre et suite (226)
Salle à manger (23)
Attestation d'Excellence
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Rapport qualité / prix
Attestation d'Excellence
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Service d'étage
Restaurant
Piscine
Parking gratuit
Bar/lounge
Internet haut débit gratuit (Wi-Fi)
Petit déjeuner inclus
Centre de remise en forme/Salle de sport
Accès personnes handicapés
Centre d'affaires avec accès Internet
Concierge
Navette aéroport
Nettoyage à sec
Personnel multilingue
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STYLE D'HÔTEL
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The Fern Residency, Mumbai Hemu Kalani Marg Chembur, Bombay 400071 Inde
Nom et adresse dans la langue du pays
Accès
Aéroport international Chhatrapati-Shivaji de Bombay5 km
Voir tous les hôtels à proximité
540avis
523photos
10Q/R
0astuce pour la chambre
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tout d'abord,cet hotel est inconnu des taxis(en 6 jours,un seul connaissait),il est tres loin du centre de Mumbai 20 kms compter 300 roupies pour y accéder en taxi(+ la nuit).Lae chambres sont corrects mais la literie manque de confort,le petit déjeuner est en dessous de ce
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Réponse de Rajesh S, General Manager de The Fern Residency, Mumbai
A répondu le 1 nov. 2014
Dear Guest Greetings from the Fern Residency, Mumbai! Thank you for taking the time to share your feedback. At the very onset please accept my sincere apologies for the inconvenience caused to you during your stay with us with regards to commuting with local transport. Your feedback on the room bedding and quality of food has been well noted and I have personally shared your feedback with the team at the hotel. That said we are truly sorry for the negatives that occurred up during your stay and we would like to address them: It appears that the major issue was your taxi driver’s inability to find our hotel. As you are aware, Mumbai is a huge and widely-spread out city having a number of neighbourhoods, the hotel is situated in one these prominent locations and is accessible to the business hubs. The maximum duration for a drive from the airport or central Mumbai should be no more than 30 min, however it also completely depends on the level of traffic you may get. Our location is near a well-known landmark (The Acres Club) in Eastern and Central Mumbai and is known to any competent taxi driver who regularly plies that route. Our location is also very clearly marked on Google Maps. That said, we unfortunately cannot guarantee the quality of PUBLIC taxis taken from the city roads. This is truly out of our control. These drivers are given no training or background checks and are frequently newcomers to the city themselves. For this reason we always recommend our own hotel car services to every guests for their commute (which is very reasonably priced when compared to other hotels or private car services in Mumbai, or airport pick up services in most cities in the world). While we cannot match the cost of a public taxi, there is a very good reason why most hotels and residents in Mumbai discourage their guests from using such public taxis. Since our inception, we have had several Western and International guest patronizing our hotel, and appreciating our standards & services as can be witnessed by the generally excellent comments on the Trip Advisor forum. Your constructive suggestions will definitely help us address the areas of concern as it is the feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. Nothing is more important than regaining your trust and all of us here hope that you will give us the opportunity to welcome you once again at The Fern Residency, Mumbai and provide you with an experience that you rightfully expect from us. Best Regards, Rajesh Shetty
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nous avons séjourné 3 jours dans cet établissement de qualité, possédant un service remarquable dans un confort douillet. un buffet petit déjeuner doté d'un choix extraordinaire, frais et copieux. La réception se plie en quatre pour vous permettre d'améliorer votre séjour. Seul
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Réponse de Sanjib M, General Manager de The Fern Residency, Mumbai
A répondu le 21 avr. 2014
Dear Guest, Greetings from The Fern Residency, Mumbai ! Thank you for your kind words about the hotel services and my team. We regret the inconvenience caused to you due to internet connectivity being low in the rooms, however corrective measures has been taken to have the issue resolved. We value your patronage and look forward to welcoming you again at The Fern Residency, Mumbai. Best Regards, Sanjib Mukherjee.
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Nous y avons passé trois nuits L hotel est effectivement plus propice aux voyages d affaires car excentre mais en week end nous avons mie en journée 40mn pour rejoindre la porte de l Inde et 30mn pour rentrer le soir (beaucoup plus,le lundi suivant en journée quasiment une
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Réponse de Rajesh S, General Manager de The Fern Residency, Mumbai
A répondu le 4 oct. 2014
Dear Guest, Greetings from The Fern Residency, Mumbai ! Thank you for taking time and posting a review of our hotel on TripAdvisor. It was a privilege to have you stay with us at The Fern Residency, Mumbai. We are glad to learn that you were impressed with the overall facilities & services at our hotel. I have shared your feedback with my entire team. Your glowing words of appreciation are huge motivation and encouragement for us at The Fern. We value your patronage and look forward to welcoming you again at The Fern Residency, Mumbai. Best Regards, Rajesh Shetty
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+3
C'est la deuxième fois que j'y étais. C'est un bon hôtel pour un voyage d'affaires. Chambres offrent un bon à l'exception des articles kit dentaire qui est disponible sur demande. Mise en place de chambre est bon, à part les chambres disponibles au club édifice principal.
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Réponse de Rajesh S, Manager de The Fern Residency, Mumbai
A répondu le 29 juil. 2018
Dear Mr.Kumar , Greetings from The Fern Residency, Mumbai! We would like to thank you for choosing The Fern Residency, Mumbai as your accommodation choice during your recent stay in Mumbai and for taking the time to post your feedback. I am delighted to receive your positive comments on Tripadvisor and thank you so much for your rating. It is heartening to note your appreciative comments about our service, rooms and that the location of the hotel.We are glad to read that you had a pleasant stay with us during your visit to Mumbai. It is our constant endeavour to offer our guests luxury experiences through our commitment to quality service and your recognition towards our staff for an affable services provided is much appreciated. We will continue to strive to add more value and comfort to your future stays. It was certainly a pleasure for us to be at your service. We eagerly await the opportunity of welcoming you once again to The Fern Residency, Mumbai!
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Son emplacement est idéal pour les affaires ou pour le plaisir, et le personnel très prévenant, un grand choix de petit déjeuner, propreté et entretien réponse rapide dans l'ensemble, nous avons passé un bon séjour et vous tenir au courant des bonnes affaires, l'accueil et les
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Réponse de Rajesh S, Manager de The Fern Residency, Mumbai
A répondu le 29 juil. 2018
Dear Ms.Kanchana , Greetings from The Fern Residency, Mumbai! We would like to thank you for choosing The Fern Residency, Mumbai as your accommodation choice during your recent stay in Mumbai and for taking the time to post your feedback. I am delighted to receive your positive comments on Tripadvisor and thank you so much for your rating. It is heartening to note your appreciative comments about our service, rooms and that the location of the hotel.We are glad to read that you had a pleasant stay with us during your visit to Mumbai. It is our constant endeavour to offer our guests luxury experiences through our commitment to quality service and your recognition towards our staff for an affable services provided is much appreciated. We will continue to strive to add more value and comfort to your future stays. It was certainly a pleasure for us to be at your service. We eagerly await the opportunity of welcoming you once again to The Fern Residency, Mumbai!
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The Winter Green Room at The Fern Residency, Mumbai
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The Hazel Suite at The Fern Residency, Mumbai
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The Hazel Suite at The Fern Residency, Mumbai
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The Hazel Suite at The Fern Residency, Mumbai
Photo professionnelle réalisée exclusivement pour TripAdvisorThe Fern Residency, Mumbai
The Fern Club Room at The Fern Residency, Mumbai
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Is the Hotel near any cricket grounds?
Hi this hotel is not near a cricket ground or anything interesting and quite a way from Mumbai
1 vote
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how far this hotel from matunga
We are 7.9 km away from Matunga Travel time 30 Min.
0 vote
Is there a pre-arranged airport pickup? How far is this from Taj Mahal palace hotel?
How far is this hotel from BARC? Also can i get self driven cars on rent?
Dear Guest, Greetings from The Fern Residency, Mumbai! The hotel is just 15 mins away from BARC. Self driven car service is not available with the hotel, however the hotel provides travel desk services at best price. For any further assistance please contact on 022-252-380-00 or email us on dmg@fernresidencymumbai. com, would be pleased to answer your queries. Thanks Ravi Mehta Fern Residency, Mumbai
0 vote
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FOURCHETTE DE PRIX
91 $US  - 169 $US  (Selon les tarifs moyens d'une chambre standard)
ADRESSE
IndeMaharashtraBombayEastern SuburbsChembur
NOMBRE DE CHAMBRES
74
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