Dear olivier r
Thank you for your review.
I am sorry to read that you had an experience that did not live up to your expectations.
The hotel is indeed for guest in all ages, but we do have age-restriction to enter the AquaSpa-facillitites because the areas are not build for children. This is mentioned on our website, but it might not be mentioned on all bookingsites unfortunately.
We have been renovating most of our rooms, the last rooms missing will be done in the coming up July. Right now we are changing our carpets in the hallways and we are very sorry if this has been an inconvience to you and your family.
Once again, thank you for taking your time to write a review after your stay at Comwell Borupgaard.
Best regards,
Comwell Borupgaard
Dennis Nielsen
Front Office Manager