Dear Antoinebotrus,
What a pleasure to read your posting on TripAdvisor regarding your recent guest experience during your stay at The Park Grand London Hyde Park Hotel !
We all are thrilled that you and the family enjoyed your vacation in London , and found our hotel to be an oasis of calm. Even when we have all of the food and beverage outlets a buzz, there is a feeling of seamlessness. And that is naturally our daily credo to ensure that each and every guest feel totally welcomed and treated in the fashion expected of a Park Grand Hotel by our genuine hosts.
We hope you and the family will have the opportunity to return to London perhaps in not too distant future and explore those activities or attractions the family didn't got around to on previous visit .
With my best regards,
Sakar Bhattarai