Thank you for taking the time to share your feedback on TripAdvisor. We are so sorry to hear that your recent stay with us did not far exceed your expectations. We would also like to apologize for any inconvenience you experienced while our hotel lobby underwent a transformation. Since your last stay, we are delighted to inform you that we have reopened our lobby and have debuted a stunning new lounge, Quadrant. Quadrant is conveniently located right off the main lobby, as is our restaurant, Westend Bistro. At your convenience, we invite you to contact our Executive Office at (202) 974-5548. We value your feedback and hope to have the opportunity to earn back your trust in our hotel.
Executive Office
The Ritz-Carlton, Washington, D.C.