Très belle expérience dans cet hôtel 5 étoiles ! L’hôtel est super bien places juste en face du Burj Khalifa. Les chambres sont corrects. Le service était top ! Thank you so much to Shahid and Amr for their service they did their to provide us what we need. Congrats !
Dear guest,
Thank you for sharing your wonderful experience at our 5-star hotel! We're delighted to hear that you found the hotel perfectly situated just in front of the Burj Khalifa. It's great to know that the rooms met your expectations, and our service was top-notch.
A special thank you for recognizing Shahid and Amr for their exceptional service. We appreciate your kind words and will be sure to pass on your compliments to them. Congratulations on your positive experience, and we look forward to welcoming you back soon.
Best regards,
Aby Abraham
Management Office
Emplacement parfait au cœur de Dubaï. Le palace est sublime avec un service aux petits soins pour les clients. La vue est spectaculaire avec les bassins sous la fenêtre, idéal pour le spectacle des jets d’eau, et on est sous la Burj Khalifa!
Dear GabrielleCapelle,
Thanks a lot for your feedback.
The response from our guests is of extreme importance and value for us.
We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown.
I look forward to welcoming you back with us again very soon!
Best regards,
Aby Abraham
Management Office
Nous avons passés un très agréable moment dans ce palace
Personnel vraiment à l écoute et force de propositions .
Contrairement a beaucoup d établissements (SUR-Noté), le PALACE DOWNTOWN mérite vraiment ses 5 étoiles.
Dear Guest,
Thanks a lot for your feedback. Looking forward to welcome you back soon.
Best regards,
Aby Abraham
Management office
L’hôtel est idéalement situé et de très bonne qualité ! Les services sont nombreux et le personnel est aux petits soins pour vous rendre le séjour agréable. Je recommande cet hôtel, vous passerez un excellent séjour.
Dear Kfamillefr,
Thank you for your most recent feedback whilst you were staying with us at Palace Downtown. Reading comments such as yours is most appreciated. When our guests provide us feedback, its contents are crucial to our constant drive for perfection. We take immense pride in our services to ensure that all guests have exceptional experiences when they stay with us. Furthermore, I am very happy you were able to enjoy our facilities.
I shall revert to my team and acknowledge our success with to your satisfaction. I look forward to welcoming you back to Palace Downtown in the future.
Kind regards,
Aby Abraham
Management Office
Hotel qui vieillit et qui mériterait une grande rénovation.
Piscine tres petite non adapté pour un séjour familiale.
Nous étions en suite vue Burj et fontaine. La vue proposée est magnifique cependant la suite est vieillote cela se ressent davantage dans la salle de bain.
Le petit-déjeuner est moyen, très peu de choix en pain/viennoiserie et mets répétitifs.
Emplacement idéale à quelques mètres du burj al khalifa et du Mall.
Avec des enfants préférez le Jumeirah Al Qasr (multiple piscines, parc aquatiques, plage, vue sur BURJ AL ARAB, architecture magnifique arabo-andalouse, services +++, petit-déjeuner exceptionnel )
Dear Cruiser591032,
Thank you very much for taking the time to share your feedback.
I would like to extend my apologies for the inconvenience caused. Rest assured that we will continue to improve our product and services to serve you well.
I look forward to welcoming you back with us again very soon!
With very best regards,
Aby Abraham
Management Office
